Return & Refund Policy Page

Return & Refund Policy

At Kurtiistic, we value your satisfaction and strive to provide the best shopping experience. If you are not satisfied with your purchase, please review our return and refund policy below.

Eligibility for Returns

• Items must be returned within [Insert Number] days of delivery.
• Products must be unused, in original condition, and include all original packaging and tags.
• Proof of purchase (order receipt or invoice) is required.

Non-Returnable Items

We do not accept returns for the following:

• Items marked as final sale.
• Customized or personalized products.
• Used, damaged, or incomplete items.

How to Initiate a Return

To start a return:

1. Contact us at [Insert Email Address] with your order details.
2. Our team will review your request and provide return instructions.
3. Ship the product back to the address provided. Customers are responsible for return shipping costs unless the return is due to a mistake on our part.

Refund Policy

• Refunds will be processed once the returned item is inspected and approved.
• Refunds will be issued to the original payment method within [Insert Number] days after approval.
• Shipping charges are non-refundable unless the return is due to a defect or error.

Exchanges

We only replace items if they are defective or damaged. To request an exchange, contact us at [Insert Email Address] with details of the issue.

Damaged or Defective Items

If you receive a damaged or defective product:

• Notify us within [Insert Number] days of delivery.
• Provide photos of the damaged product along with your order details.
• We will arrange a replacement or refund as applicable.

Late or Missing Refunds

If you haven’t received your refund:

1. Check with your bank or payment provider; it may take time to process.
2. Contact us at [Insert Email Address] for assistance.